Terms & Conditions of Use
Personal Data Protection
PACIFIC SANCTUARY HOLDINGS SDN BHD, PACIFIC SANCTUARY RETAIL HOLDINGS SDN BHD & APEX JUTA SDN BHD collectively referred to as “PACIFICITY”
How we collect personal information
We collect information about you when you register on our site, fill out a form or give us in any other way (collectively, “Personal Information”). Here are the types of (but not limited to) Personal Information that we collect:
Personally Identifiable information e.g., Name, gender, date of birth, nationality, identification number, country of residence;
Contact information e.g., Email address, phone numbers, address
Payment information e.g., banking account details
Why we collect personal information
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience and improve on our product offerings (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback that we receive from you)
To improve customer service (your information helps us to respond more effectively to your customer service requests and support needs)
To process transactions for the purpose of delivering the purchased product or service that has been requested by the customer
To send periodic emails and information about forthcoming events or new developments
Note: You may at any time choose to unsubscribe from receiving such emails in the future
To administer a contest, promotion, survey or other site feature
Sharing of information collected
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information, unless they are trusted third parties who assist us in conducting our business or servicing you, so long as those parties agree to keep this information confidential. Whenever required by law, we will disclose your Personal Information to the government bodies or authorities or third parties to facilitate the legal process accordingly.
We implement a variety of security measures to maintain the safety of your personal information. However, we urge you to take every precaution to protect your personal data when you are on the Internet, such as changing your password regularly.
Access to your personal information
You always have access to the information that we have about you. If you would like to review or change this information, email us at
Links to other sites
The website may contain links to other sites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy statements of each site that collects information from you.
Other Terms & Conditions
Terms and Conditions relating to special promotions and / or events will be listed here when applicable.