© Pacific Sanctuary Holdings Sdn Bhd

The information contained herein is subject to changes and does not form part of an offer and contract. All illustrations are artist’s impressions only. All measurements are approximate. Whilst every reasonable care has been taken in preparing this material, the developers cannot be held responsible for any inaccuracy. By using this site you agree to our privacy policy and terms of service.

Terms & Conditions of Use

Personal Data Protection


Our Privacy Policy

Protecting your privacy is important to us at PACIFICITY. Therefore, we pledge to be responsible when gathering your personal information and to always keep it confidential. Please take a moment to read our Privacy Policy to learn how we collect and manage your personal information. 


How we collect personal information


We collect information about you when you register on our site, fill out a form or give us in any other way (collectively, “Personal Information”).  Here are the types of (but not limited to) Personal Information that we collect:

  • Personally Identifiable information e.g., Name, gender, date of birth, nationality, identification number, country of residence;

  • Contact information e.g., Email address, phone numbers, address

  • Payment information e.g., banking account details

Why we collect personal information


Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience and improve on our product offerings (your information helps us to better respond to your individual needs)

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback that we receive from you)

  • To improve customer service (your information helps us to respond more effectively to your customer service requests and support needs)

  • To process transactions for the purpose of delivering the purchased product or service that has been requested by the customer

  • To send periodic emails and information about forthcoming events or new developments

       Note: You may at any time choose to unsubscribe from receiving such emails in the future

  • To administer a contest, promotion, survey or other site feature

Sharing of information collected


We do not sell, trade or otherwise transfer to outside parties your personally identifiable information, unless they are trusted third parties who assist us in conducting our business or servicing you, so long as those parties agree to keep this information confidential. Whenever required by law, we will disclose your Personal Information to the government bodies or authorities or third parties to facilitate the legal process accordingly.


Data storage


We implement a variety of security measures to maintain the safety of your personal information. However, we urge you to take every precaution to protect your personal data when you are on the Internet, such as changing your password regularly.


Access to your personal information


You always have access to the information that we have about you. If you would like to review or change this information, email us at PDPA@PACIFICITY.com.my


Links to other sites


The website may contain links to other sites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy statements of each site that collects information from you.


Your consent


Generally, by using our website you consent to our Privacy Policy. In any case, we will provide you with an avenue to opt-out or unsubscribe from receiving marketing, communications, promotional offers, newsletters or any other communications from PACIFICITY.


Changes to our Privacy Policy


Please note that our Customer Privacy Policy is subject to change from time to time. We encourage you to review our privacy policy regularly for any changes.


Contact Information

For any queries, concerns or complaints in relation to our handling of your Personal Information or our Privacy Policy, please contact us at +6088-237555 or email PDPA@PACIFICITY.com.my

Other Terms & Conditions

Terms and Conditions relating to special promotions and / or events will be listed here when applicable.